![]() ![]() Through the app by downloading the FedEx ® Mobile app and scanning the barcode on your door tag.To learn where your package is being held, you’ll need to track your package.įirst, you’ll need to find where your package is being held.You’ll need to bring your tracking number, government-issued photo ID, and your door tag number. ![]() FedEx will hold your package for up to 7 days for both FedEx Ground ® service and FedEx Express ® service before it’s returned to the shipper.You can use a utility bill or statement, health or auto insurance card, property statement from a county or city website, or credit card statement. If the address on your ID doesn’t match the address on the package label, you’ll also need to bring an alternative form of ID.If your name doesn’t match the name on the package label, you’ll need the tracking number.Your notification type will depend on whether your phone number was added to the shipping label and/or if you’re using the FedEx Delivery Manager ® app. You’ll receive a text, automated phone call, or email. When your package is delivered to the FedEx location, you’ll be notified that the package is ready for pickup. I requested my package to be held for pickup at a FedEx location. ![]()
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